Using The Savance Enterprise Help Section

Task/Problem Overview

The following knowledge base article will cover how to use our Help section within Savance Enterprise.

Using Savance Enterprise Help Section

To launch the knowledge base from the main menu select the following icon. When selected you will get the following menu items.

Select Help Topics to launch the knowledge base.

From here you can drill down under certain subjects to view additional folders or articles. For example, I selected the first subject Sales Management, from there all articles that are applicable to this subject appear.

You can use the scroll bar to view all articles and subjects. You can also use the search bar to enter keywords of a subject you need help with. NOTE: When using the search bar don’t be too specific, but use simple keywords i.e, Credits. If you receive no results, make sure you are on the main page where all subject folders appear.

To view, the full title of the article just hover over the title and it will appear in full.

Once you’ve found an article, just click on the article and a PDF version will appear.

From the PDF preview, you can download or print the article.

If you are viewing a larger article that has an index, you can look over the subject headers, and if one applies click on the subject title and it will automatically jump to that page in the article.

If you want to return back to the main menu folders list just select and you will be returned to the last page you were on. If you want to get back to the main folders page, just remove any search words and select the search icon.